Refund and Return Policy

Thank you for shopping at B&D Chairs. We take pride in providing high-quality chairs to our valued customers. If you are not completely satisfied with your purchase, we’re here to help.

Returns

  • You have 30 days from the date of delivery to request a return.
  • To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it.
  • Proof of purchase (receipt or order confirmation) is required.
  • Certain items, such as customized or clearance products, may not be eligible for returns.

Return Process

  1. Contact our customer support at [Insert Email/Phone] to initiate the return process.
  2. Our team will provide a return authorization and instructions for returning the product.
  3. Customers are responsible for return shipping costs unless the item is defective or incorrect.
  4. Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

Refunds

  • If your return is approved, we will process the refund within 7-10 business days to your original payment method.
  • Shipping fees are non-refundable.
  • If the return is due to a defective or incorrect product, we will cover the return shipping cost and issue a full refund.

Exchanges

  • If you received a damaged or defective product, you may request an exchange instead of a refund.
  • Exchanges are subject to product availability.

Cancellations

  • Orders can be canceled within 24 hours of purchase for a full refund.
  • Once the order has been shipped, it cannot be canceled, but you may request a return after delivery.